Privacy Policy

At Premier Bank, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your information in accordance with applicable laws and regulations. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information :

  • Personal information: Name, address, email, phone number, Social Security Number, date of birth, and other identifiers
  • Financial information: Account numbers, transaction history, credit information, income, and employment details.
  • Online Activity: Data from your interactions with our website, mobile applications, and online services, including IP addresses, cookies, and browsing behavior.
  • Communications: Records of your interactions with our customer service, including emails, phone calls, and other communications.
  • Third-Party Information: Information obtained from third parties, such as credit bureaus, public databases, or joint marketing partners.

2. How We Use Your Information

Premier bank uses your information to:

- Provide and manage your accounts and services.
- Process transactions and execute your instructions.
- Assess your creditworthiness and manage risk.
- Communicate with you regarding products, services, and updates.
- Enhance our services, including improving our website, mobile app, and customer experience.
- Comply with legal and regulatory obligations, including fraud prevention and anti-money laundering requirements.
- Conduct market research and analyze data to better understand customer needs.

3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

> Affiliates: To offer products and services that may interest you.
> Service Providers: To perform services on our behalf, such as processing transactions, maintaining accounts, or providing customer service.
> Legal and Regulatory Authorities: When required by law or regulation, such as in response to a subpoena, court order, or government request.
> Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Your Choices and Rights

You have the right to:

> Access and Correct: Request access to or correction of your personal information.
> Opt-Out: Choose not to receive certain marketing communications from us.
> Data Portability: Request a copy of the information we hold about you in a structured, commonly used format.
> Limit Sharing: Limit the sharing of your personal information with affiliates or non-affiliated third parties for marketing purposes.

5. Security of Your Information

We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure access controls, and regular security assessments. Despite these efforts, no system can guarantee absolute security.

6. Cookies and Online Tracking

Our website and mobile applications may use cookies and other tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our services.

7. Children's Privacy

Premier Bank's services are not intended for children under the age of 13. We do not knowingly collect or store information from children under 13 without parental consent. If we become aware of such information, we will take steps to delete it.

8. International Data Transfer

If you are accessing our services from outside our locality, please be aware that your information may be transferred to, stored, and processed within our locality where our service providers are located. By using our services, you consent to these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes through our website or other appropriate means.

10. Contact Us

 If you have any questions or concerns about this Privacy Policy or your personal information, please contact us via our contact page.